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DocuHelp Online LLC is a private, independent document-preparation service. We are not a U.S. government agency, and you can renew your passport directly with the U.S. Department of State without our assistance.

Our one-time fee covers expert form preparation, courier-ready shipping labels, and dedicated concierge support.

Questions? Email support@docuhelp.online or call +1-347-714-8892 (Mon–Fri 9 am–5 pm ET).

Expert review of your passport‑renewal documents

We don’t file your application—we make sure every form, photo and payment detail is 100 % error‑free so the State Department approves it on the first try.

Get started – it’s $29 USD

Charges appear as DOCUHELPONLINE*PASSPORT

Your Renewal—Step by Step

  1. 1 · Upload & Pay

    Securely upload your documents and pay the one‑time fee.

  2. 2 · Expert Audit

    Our specialists verify every detail and pre‑fill your DS‑82 form.

  3. 3 · Concierge Shipping

    Receive a prepaid, trackable label—just print and mail.

  4. 4 · Government Processing

    We track State Department milestones and keep you informed.

Why travellers choose DocuHelp

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Lightning‑fast review

Submit today, wake up tomorrow to a detailed checklist. Our 24‑hour SLA keeps your trip timeline intact and eliminates weeks of government back‑and‑forth.

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Former agency pros

Our reviewers worked inside passport agencies and private expediters. They know every hidden regulation, photo spec and signature quirk.

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Money‑back guarantee

If we miss our 24‑hour window or overlook a rejectable error, you get a 100 % refund. Zero risk + complete peace‑of‑mind.

How DocuHelp works – four simple steps

1.

Secure payment: pay a flat $29 USD with Stripe’s PCI‑DSS encryption. No hidden fees, upsells or subscriptions. One price covers the entire packet.

2.

Upload documents: drag‑and‑drop your DS‑82 PDF, passport photo, old passport scan and proof of State fee. Our server is encrypted at rest and purges files after 90 days.

3.

Expert review: a certified specialist checks signatures, dates, eligibility questions, payment info, photo background, eye‑glare, dimension rules – over 45 checkpoints in total.

4.

Fix & mail: you receive a colour‑coded PDF report plus ready‑to‑print shipping label instructions. Patch anything marked in red, slip it in the envelope and head to the mailbox.

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Straightforward pricing

One‑time, transparent fee. No sales calls, no monthly plans, no upsells. Exactly how online services should be.

$29 USD

  • Full DS‑82 & document audit
  • Photo compliance check (ICAO standard)
  • PDF report + fix instructions
  • One follow‑up question answered
  • 24 -hour turnaround or your money back

Upload your packet

Accepted formats: PDF, JPG/JPEG, ZIP (up to 20 MB each). We automatically delete files after 90 days.

Frequently Asked Questions

Is DocuHelp a government service?

No. We’re a private concierge that streamlines paperwork, but you can renew directly via the U.S. Department of State on your own.

How long does it take?

Standard: 6‑8 weeks. Expedited: 2‑3 weeks.

Do you store my Social Security Number?

No. Sensitive data is encrypted and auto‑deleted within 90 days of completion.

Can I get a refund?

Yes—see our 14‑day Refund Policy.

What if my photo is rejected?

We’ll process one resubmission free of charge.

What happens if the agency needs more docs?

We notify you instantly and overnight the add‑ons at our expense.

Get in touch